A Bimbo's Guide To Retrieving Lost Inventory

One thing that I've found useful is to clear your disk cache and relog. That forces the client to download all of the inventory information from the server again. Often, inventory loss is just a matter of the client forgetting about what's in your inventory for various reasons.

I had this happen to me the other day when I was copying a few hundred animations and scripts from my inventory into a prim. It eventually timed out with an error message after only copying some of the animations and scripts, there was a lot of lag in a laggy sim so the copy took forever. Unfortunately, my inventory window showed that all of the "no copy" items were not in my inventory and checking the prim, they were not in the prim.

Like any good user, I panicked and cursed Linden Labs as my first step.

Then, I realized that my client had told the server to do all of the copying, but did not handle the error of "only some of the stuff successfully copied" that the server returned. Probably because of laggy communications or other load related issues. Since the server had not actually copied the inventory, I hoped that refreshing my client's cache of the inventory would work.

It did.

For more extensive inventory loss, over on the Huddles site, there is a post on how to retrieve lost inventory, one of the comments provides nice step by step instructions on how to do it.

Ok, finally retrieved both my huddles… here’s what you have to do:

1) sign up as a premium member - you can’t do the below without it…
2) go to the support page
3) go to live chat
4) tell the operator everything that happened to the best of your ability and request: I need an inventory repair. Be as specific as you can. It will take sometime, approx 30 minutes. Be patient.
5) they will come back and say check your inventory. It likely won’t be in there… you need to REBOOT SL. When you come back in it will say Repairing Inventory Folders.
6) check to make sure it’s there - report this back to the operator.
7) If this doesn’t work, the last resort is to submit a ticket — good luck getting it heard.

GOOD LUCK! I hope it works for you as it did me, I’ve spent most of the day trying to get this back together!

Xanthia Lisle